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- To develop and
maintain a thorough understanding of Dogs Trust, our mission, ethos and
objectives.
- To assist Dog School
Manager in the recruitment of new dog school teams and existing
vacancies available through targeted advertising, screening CVs and
interviewing candidates.
- To assist in the induction of new teams and
team members including the presentation of relevant course material
during induction days, completing starter paperwork, ordering uniform,
co-ordinating training for individuals and settling them into their new
locations whether that be Rehoming Centres or City Centre.
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To maintain an up to date
knowledge of Dog School plans, development and performance at all times.
- To develop auditing tools by which to assess the
standards of performance across all the Dog Schools, implement these
tools and report on the results to the Dog School Manager.
- To support the Head Coaches to maximise their
marketing opportunities including helping them develop relationships with
local businesses and other rescues, identifying areas to target with
leafleting, researching local events to attend, identifying local
advertising opportunities, ordering marketing materials and making the
best use of opportunities within Rehoming Centres including training for
centre teams on best methods of referral.
- To work with staff and their line managers to
identify staff training needs. To
liaise with the Dog School Manager, Dog School Coach Trainer, Head of
Training and Behaviour and Clinical Animal Behaviourist to devise and
deliver appropriate training and development.
- Contribute to the development of the courses and
products offered by Dog School based on feedback received from Dog
School employees and customer feedback on the completion of courses. This will involve the analysis of
feedback received to ensure that the classes, workshops and seminars
offered are meeting customer expectations as well as delivering Dog
School’s aims and objectives of preventing problem behaviours in pet
dogs.
- Assist the Dog School Manager in identifying
opportunities for new Dog School locations based on research into the
local area and the demand for training classes, availability of trained
staff and suitable office space and training venues. To assist in the induction and
appraisal of new Dog School teams.
- Assist Dog Schools not based in a Rehoming Centre in
identifying suitable office space for admin days including carrying our
due-diligence such as health and safety requirements and liaising with
the legal department regarding contracts.
- Assist Dog Schools in finding suitable venues within
budget to hold classes that are in areas of high populations, where
there is a demand for training classes and considering other providers
in the area.
- Provide Dogs Trust digital team with updates to Dogs
Trust website information including details on Dog School classes,
information, photos, promotion of workshops and seminars and behavioural
content so that the website remains up to date.
- Liaise with the contact centre to ensure that all of
the information that is held by them is up to date so that employees of
the contact centre are issuing the correct information to customers.
- Assist Dog Schools in developing their relationships
with other departments within Dogs Trust eg. Campaigns, Education and
Supporter Relations to ensure that we are able to offer appropriate
support when required and develop new initiatives between departments.
- Ensure
that all relevant Health and Safety procedures, as deemed necessary
after assessment of risk, are implemented and followed.
- To
report to the Dog School Manager and Head of Training and Behaviour as
necessary on all developments and issues within each Dog School
location.
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